Reach Your Customers Where They Are
Send SMS, WhatsApp messages, and emails to keep customers informed, engaged, and coming back. AI-powered campaign recommendations and detailed analytics help you get the most from every message.
Without Customer Communication...
Pharmacies that do not actively communicate with customers lose them to competitors who do.
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Customers forget to refill prescriptions and buy from whichever pharmacy they walk past
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No way to notify customers about promotions, new stock, or health campaigns
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Manual follow-up calls are time-consuming and inconsistent
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No visibility into which messages or campaigns actually drive sales
How PharmaSync Solves This
SMS Campaigns
Send bulk SMS for promotions, prescription reminders, and transactional messages. Supports Africa's Talking and Twilio for reliable delivery across Kenya.
WhatsApp Business
Order confirmations, prescription alerts, and promotional messages delivered directly via WhatsApp Business API. Template management with approval workflows.
Email Marketing
Create and send email campaigns with customizable templates, dynamic content, and engagement tracking. Perfect for newsletters and promotional offers.
AI Campaign Recommendations
AI analyzes customer segments and purchase behavior to suggest optimal campaigns — what to send, to whom, and when for maximum engagement.
Scheduled Messages
Set up automated messages triggered by events like prescription refill dates, birthdays, or purchase milestones. Send the right message at the right time.
Campaign Analytics
Track delivery rates, open rates, click-through, and ROI per campaign. Understand what resonates with your customers and optimize future campaigns.
The Results
What pharmacies achieve with PharmaSync Communications
30% More Repeat Visits
Pharmacies using automated prescription reminders and promotional campaigns see a significant increase in return customer visits.
95%+ SMS Delivery Rate
Local SMS gateways optimized for Kenya ensure your messages reach customers reliably, every time.
5x ROI on Campaigns
Targeted promotions based on purchase history deliver significantly higher returns than generic broadcast messages.
Zero Manual Follow-Up
Automated prescription reminders and order notifications eliminate manual customer follow-up entirely.
What Our Customers Say
“WhatsApp notifications for online orders keep our customers informed at every step. We also run weekly SMS promotions to our loyalty members — it has noticeably increased foot traffic on slow days. The campaign analytics help us see exactly what works.”
15% increase in weekly revenue from targeted SMS campaigns
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Lucy Chebet
Pharmacy Manager, Highland Chemist
Eldoret, Kenya